Here are the steps to solve that problem:
1. Right click "My Computer"
2.Left click 'Manage"
3.Double click "Services and Applications"
4.Double click "Services"
5.Locate and Double click "Apple Mobile device"
6.Change startup type from "disabled" to "automatic"
7.Click apply,then OK
8.Click "start" the service
Apple mobile device service is not started problem solution
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